Legal & Policies

Privacy Policy

Last updated: July 1, 2026

Effective Date: July 1, 2026
Business Name: Mutineers Charter Services
Website: https://www.mdm-charters.com/

Mutineers Charter Services respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your information.

By using our website or contacting us, you agree to this Privacy Policy.

1. Information We Collect

We may collect information when you visit our website, use our chat widget, contact us, call us, text us, email us, or request information about a charter.

This may include:

  • Name
  • Phone number
  • Email address
  • Charter date or preferred booking date
  • Group size
  • Service or occasion requested
  • Message details
  • Website usage information
  • Device, browser, and general location data
  • Chat widget conversation details

We collect only the information needed to respond to inquiries, provide services, improve the website, and operate our business.

2. How We Use Your Information

We may use your information to:

  • Respond to your questions
  • Provide charter availability and pricing information
  • Help schedule or confirm bookings
  • Communicate by phone, text, email, or chat
  • Improve our website and customer experience
  • Maintain business records
  • Prevent spam, fraud, or misuse of our website
  • Comply with legal or safety obligations

3. Chat Widget

Our website may use a chat widget to help visitors ask questions and contact Mutineers Charter Services.

If you use the chat widget, the information you submit may be processed by the chat service provider and shared with Mutineers Charter Services so we can respond to your inquiry.

Do not submit sensitive personal information through the chat widget.

4. Phone Calls and Text Messages

If you call or text Mutineers Charter Services, we may use your phone number and message details to respond to your inquiry, discuss charter options, confirm booking details, or provide customer support.

We do not sell your phone number.

If SMS or text messaging is used for booking communication, message and data rates may apply depending on your mobile carrier. You may ask us to stop texting you at any time.

5. No Affiliate or Lead-Selling Use

Mutineers Charter Services is a local service provider. We do not operate this website as an affiliate site, lead-buying site, or lead-selling platform.

Information submitted through this website is used to respond to inquiries about Mutineers Charter Services and our services.

6. Cookies and Website Analytics

Our website may use cookies, analytics tools, tracking pixels, or similar technologies to understand how visitors use the website and to improve performance.

These tools may collect information such as pages visited, time on site, device type, browser type, referral source, and general location.

You can adjust your browser settings to block or delete cookies.

7. Information Sharing

We do not sell your personal information.

We may share information only when necessary with:

  • Website hosting providers
  • Chat widget providers
  • Booking or payment service providers
  • Email or communication tools
  • Analytics providers
  • Legal, safety, or regulatory parties when required

These providers may only use information as needed to provide services to us or comply with their own legal obligations.

8. Data Retention

We keep personal information only as long as reasonably necessary for business, booking, customer service, legal, accounting, or safety purposes.

When information is no longer needed, we may delete, anonymize, or securely store it according to our normal business practices.

9. Security

We use reasonable safeguards to protect information submitted through the website. However, no website, chat tool, email system, or online transmission is completely secure.

Please avoid sending sensitive personal, financial, or confidential information through website forms or chat.

10. Children's Privacy

Our website is intended for adults and people seeking charter information. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us, contact us and we will take appropriate steps to remove it.

11. Your Privacy Choices

You may contact us to:

  • Ask what information we have about you
  • Request correction of your information
  • Request deletion of your information
  • Ask us to stop contacting you
  • Opt out of non-essential communications

Some information may need to be retained for legal, booking, accounting, safety, or business record purposes.

12. Third-Party Links

Our website may link to third-party websites, including maps, social media pages, review platforms, payment tools, booking tools, or partner resources.

We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before submitting information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

14. Contact Information

For privacy questions or requests, contact Mutineers Charter Services: